Contact
We read every message ourselves, one at a time, and answer within 2 business days.
For an existing order, replying to your order confirmation email is the fastest route — it carries the order number with it.
The seller
Ordering, payment and export are handled by Asiy, Inc.(Asiy株式会社). The pieces are turned and shipped by SuuWorx, a workshop in Ōta, Tokyo — see About.
Before you write
Delivery times, duties, what we can send to Canada: Shipping & Delivery.
Cancelling, damage in transit, returns: Returns & Refunds.